Fill with Grace — Privacy Policy

Last updated: 3 September 2026

This policy explains how Fill With Grace (“we”, “us”) handles your personal information when you use our website fillwithgrace.au, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

Your name, email, phone and shipping/billing address and order details when you shop or book a showcase; and standard technical data (IP address, device and browser, pages viewed) through cookies and analytics.

How we use it

To process orders and showcase bookings, arrange delivery and returns, provide support, send order updates and (with your consent) marketing emails, and to improve our website.

Who we share it with

Only the service providers who help us run the business, and only as needed:

• Mitchell TS — website and database hosting (Australia).
• WooCommerce / WordPress — our store platform.
• PayPal, Afterpay and Square — payment processing. They handle your payment; we do not store full card numbers.
• Australia Post — delivery.
• Microsoft 365 — our email.
• Mailchimp — email newsletters, if you subscribe.
• Cloudflare — website security and performance.
• Meta (Facebook/Instagram) Pixel and Google Analytics — advertising and analytics measurement.

Cookies and tracking

We use cookies and the Meta Pixel and Google Analytics to understand how the site is used and to measure advertising. You can control cookies through your browser settings.

Storage and overseas

Your account and order data is hosted in Australia. Some providers above (for example Meta, Google and PayPal) may process limited information overseas.

Your rights

You can ask to access or correct your information, unsubscribe from marketing at any time, or ask us to delete data we no longer need. Contact us at [email protected].

Children

Our store is intended for adults and we do not knowingly collect personal information from anyone under 18.

Contact

Questions about this policy? Email [email protected].