How long you have the piece

A showcase is a 3-day event — measured from the day your piece is delivered (as shown by courier tracking) through to the day you post it back. Need it longer? Each additional day is $65 per day.

Choosing your dates

We recommend selecting a delivery date 2 to 3 days before your event, so you have time to try it on with shoes.

Delivery and return

Have it posted to you, or arrange local pickup by prior confirmation. Every postage order includes a pre-addressed return satchel. Place the piece in the satchel and lodge it at any Australia Post outlet by the final day of your booking. Your return is “on time” the moment you lodge it.

Cleaning

Cleaning is included. Please do not wash or dry-clean the piece yourself — send it back as it is and we will take care of it.

No security bond

There is no security bond or deposit. Normal wear from ordinary use is expected and covered — that is what a showcase is for. Damage beyond normal wear (significant staining, tears, burns) or loss of the garment is charged at the replacement value of the piece.

Late returns

Pieces are often booked back to back, so a late return can cost another customer her event. A late fee of $25 per day applies after the final day of your booking, capped at the retail value of the piece. If something goes wrong and you’re going to be late, message us — we would always rather hear from you.

Showcase pricing — per event

A showcase is priced per event. The price shown on each piece (for example, $99) covers a three (3) day showcase. Where a showcase runs beyond three days, each additional day is charged at $65 per day. Example: a five-day showcase of a $99 piece is $99 for the first three days, plus $65 × 2 = $229.

Try before you book

You’re welcome to visit the store for a try-on, Monday to Sunday, 9:00am to 5:30pm.